Cancellation & Return Policy

Effective Date: 01 Jul 2024

Welcome to Trendsy Gujarat Saree! We strive to ensure that you have a satisfactory shopping experience with us. This Cancellation & Return Policy outlines the terms and conditions for cancellations, returns, and refunds for purchases made on our website, www.trendsyhub.com.

1. Cancellation Policy

Order Cancellation by Customer:

  • Orders can be cancelled within 24 hours of placing them. To cancel your order, please contact our customer service team at www.trendsyhub.com/Contact Us or call us at +91-9104548219.
  • If the order has already been shipped, it cannot be cancelled. In such cases, you may proceed with the return process as outlined below.

Order Cancellation by Us:

  • Trendsy Gujarat Saree reserves the right to cancel any order due to insufficient stock, inaccuracies in product or pricing information, or any other reason. If we cancel your order, we will notify you via email or phone, and you will receive a full refund for the cancelled order.

2. Return Policy

Eligibility for Returns:

  • Returns are accepted within 14 days from the date of delivery.
  • Items must be unused, unwashed, and in their original condition with all tags and packaging intact.
  • Certain items, such as custom-made or personalized products, are not eligible for return.

Return Process:

  • To initiate a return, please contact our customer service team at www.trendsyhub.com or call us at +91-9104548219 with your order number and reason for return.
  • Our team will provide you with a return authorization and instructions for sending the item back to us.

Return Shipping:

  • Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part.
  • We recommend using a trackable shipping service or purchasing shipping insurance for return shipments, as we cannot guarantee that we will receive your returned item.

3. Refund Policy

Refund Process:

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Partial Refunds:

  • Partial refunds may be granted for items that are not in their original condition, are damaged, or have missing parts for reasons not due to our error.

Late or Missing Refunds:

  • If you haven’t received a refund within the stated time frame, first check your bank account again.
  • Then contact your credit card company, as it may take some time before your refund is officially posted.
  • If you’ve done all of this and still have not received your refund, please contact us at www.trendsyhub.com/Contact Us.

4. Exchange Policy

  • We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact our customer service team at www.trendsyhub.com/Contact Us or Whatsup call us at +91-9104548219.

5. Contact Us

If you have any questions about our Cancellation & Return Policy, please contact us at:

Trendsy Gujarat Saree
Email    : www.trendsyhub.com/Contact Us
Whatsup Number  +91-9104548219

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